I have lost my key. What should I do?

You must immediately inform Housing Vienna about it. Unfortunately, a 120 Euro fee is to be paid if the key is lost/stolen etc.

FAQ

• How do I apply for Housing Vienna accommodation?
• When can I apply?
• I need an accommodation as of now. Can I apply?
• I am an international student and do not know my way around Vienna well. Which accommodation should I apply for?
• I have applied for accommodation, when will I receive an offer?
• Can I apply for Housing Vienna accommodation?
• I have applied several times. Do I have better chances of receiving accommodation?
• Is an online application the only way to apply for accommodation?
• I would like to come to Housing Vienna in person to inform myself about accommodation, or to book a room directly. Is this possible?
• How much does the online application cost?
• What will happen if I reject an offer from Housing Vienna?
• What happens if I do not get my Visa?
• I need a room for the summer. Is this possible?
• Are pets allowed?
• Where and how do I pick up my keys?
• How can I reach Housing Vienna office?
• Can I move in without paying the deposit and first rent?
• Can I move in before the first day of my contract?
• I am not able to pick up the keys during Housing Vienna’s office hours. Is there another solution?
• Is my room/miniapartment fully furnished?
• Is there internet provided in the room?
• What should I bring with me?
• I have lost my key. What should I do?
• How can I extend my contract?
• Where do I give my keys back?
• When do I get my safety deposit back?