Where and how do I pick up my keys?

Come and pick up your key at Housing Vienna office during our opening hours on the first day of your contract period. Moving in is possible on weekdays only. Check our opening hours and plan accordingly.

FAQ

• How do I apply for Housing Vienna accommodation?
• When can I apply?
• I need an accommodation as of now. Can I apply?
• I am an international student and do not know my way around Vienna well. Which accommodation should I apply for?
• I have applied for accommodation, when will I receive an offer?
• Can I apply for Housing Vienna accommodation?
• I have applied several times. Do I have better chances of receiving accommodation?
• Is an online application the only way to apply for accommodation?
• I would like to come to Housing Vienna in person to inform myself about accommodation, or to book a room directly. Is this possible?
• How much does the online application cost?
• What will happen if I reject an offer from Housing Vienna?
• What happens if I do not get my Visa?
• I need a room for the summer. Is this possible?
• Are pets allowed?
• Where and how do I pick up my keys?
• How can I reach Housing Vienna office?
• Can I move in without paying the deposit and first rent?
• Can I move in before the first day of my contract?
• I am not able to pick up the keys during Housing Vienna’s office hours. Is there another solution?
• Is my room/miniapartment fully furnished?
• Is there internet provided in the room?
• What should I bring with me?
• I have lost my key. What should I do?
• How can I extend my contract?
• Where do I give my keys back?
• When do I get my safety deposit back?